Terms of Service · Privacy Policy · Refund Policy

한국어

Terms of Service

Article 1 (Purpose)

These Terms and Conditions define the terms and procedures for using the myMarble web and mobile application services (hereinafter referred to as "Services") operated by PpeumPpeum Family (hereinafter referred to as "Company"), as well as the rights, obligations, and responsibilities of the Company and users.

These Terms shall also apply to electronic commerce using PC communications, wireless, etc., unless contrary to their nature.


Article 2 (Definitions)

"Company" refers to PpeumPpeum Family, the business operator that operates the mymarble.kr service.

"Site" refers to the virtual business place set up by the Company to trade goods or services using information and communication facilities such as computers to provide goods or services to users, and also means electronic commerce-related services provided through 'mymarble.kr'.

"User" refers to members and non-members who access this site and receive services provided by the Company in accordance with these Terms.

"Member" refers to a person who has provided personal information to the 'Company' and registered as a member, and who can continuously use the 'Company's' services.

"Non-member" refers to a person who uses services provided by the 'Company' without registering as a member.

"Service" refers to digital board games and related content provided by the Company in the form of web or mobile applications.

"Subscription Service" refers to short-term subscription services that can be used by paying a certain amount according to the pricing policy set by the Company, and includes the following features:

a. Board size settings (7x7, 8x8, 9x9)

b. Number of players settings (3 players, 4 players)

c. Travel funds settings (4 million won, 5 million won)

d. Other premium features determined by the Company

"Content" refers to all materials such as images, audio, and text uploaded or created by members.

"Product" refers to goods or services provided through this site.

"Purchaser" refers to 'Members' and 'Non-members' who have applied for purchase services for 'Products' provided by the 'Company'.


Article 3 (Rules Other Than Terms)

Matters not specified in these Terms shall be governed by laws or individual terms, operational policies, and rules (hereinafter referred to as "Detailed Guidelines") of services determined by the Company. In case of conflict between these Terms and Detailed Guidelines, the Detailed Guidelines shall prevail.


Article 4 (Specification and Amendment of Terms)

The 'Company' shall post the contents of these Terms, company name, representative's name, business location, telephone number, fax number, email address, business registration number, and mail-order business report number on the initial service screen of the 'Company' homepage so that users can easily see them. However, the contents of these Terms may be made available to 'Users' through a connection screen.

Before 'Users' agree to the Terms, the 'Company' shall obtain confirmation from 'Users' through a separate connection screen or pop-up screen so that 'Users' can understand important contents such as withdrawal of subscription, delivery responsibility, and refund conditions stipulated in the Terms.

The Company may amend these Terms to the extent that they do not violate related laws such as the "Act on Consumer Protection in Electronic Commerce, Etc.", "Act on Regulation of Terms and Conditions", "Framework Act on Electronic Documents and Transactions", "Electronic Financial Transactions Act", "Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.", and "Framework Act on Consumers".


Article 5 (Services Provided)

The Company provides the following services:

1. Customizable digital board game services for families and couples

2. Game character and event creation features based on user photos and audio

3. Quiz and educational game content

4. Provision of information on goods or services and conclusion of purchase contracts

5. Payment protection service, user inquiry service, and other information provision

6. Other related services determined by the Company


Article 5-2 (Advertising and Paid Services)

1. The Company may display advertisements provided by the Company or third parties (such as Google LLC) within the service for service provision and operation.

2. Users who have not purchased a subscription (non-subscribers) must watch one rewarded video advertisement before starting a game to use that game. The advertising viewing requirements and methods may change according to the Company's policies.

3. The Company may provide separate paid subscriptions or subscription services, and subscription purchasers can use the service without advertisements. Specific details are according to the in-service guide and payment page.

4. Third parties are responsible for the content of third-party advertisements displayed within the service and the products and services provided on linked pages. The Company shall not be liable for these except as otherwise provided by related laws.

5. This service complies with Google AdMob's Families Policy and only displays advertisements rated for general audiences (G-rated) that are suitable for users aged 6 and above.


Article 6 (Service Interruption, etc.)

The Company provides services 24 hours a day, 365 days a year in principle. However, in case of special circumstances such as system maintenance or replacement of communication equipment, the provision of all or part of the service may be temporarily suspended.

In case of natural disasters or equivalent national emergencies, or unavoidable circumstances such as suspension of services by basic telecommunications business operators under the Telecommunications Business Act, all or part of the services may be restricted or suspended.


Article 7 (Membership Registration)

Users apply for membership registration by filling in member information according to the membership registration form determined by the Company and expressing their intention to agree to these Terms.

The Company shall register applicants for membership registration in accordance with the preceding paragraph as members unless there are reasons under each of the following subparagraphs:

  • If the applicant has previously lost membership qualification under these Terms (except with the Company's re-registration approval)
  • If there are false statements, omissions, or errors in member information
  • If registration as a member is deemed to cause significant hindrance to the Company's operations

Article 8 (Member Withdrawal and Disqualification)

1. Members may request withdrawal from the Company at any time, and the Company shall process member withdrawal without delay. However, if there is a need to fulfill an already concluded transaction contract, these Terms shall continue to apply.

2. The 'Company' may restrict or suspend 'Member' qualifications if any of the following reasons occur:

  • Providing false information during membership registration
  • Stealing others' information
  • Interfering with normal use by other users
  • Attempting to use illegal programs or hack the system
  • Uploading obscene material or copyright-infringing content
  • Engaging in acts prohibited by related laws or these Terms
  • Engaging in acts contrary to public order and morals

Article 9 (Personal Information Protection)

1. The Company collects only the minimum information necessary for fulfilling purchase contracts, such as the following required items, when collecting purchaser information.

  • Name
  • Email address
  • Phone number
  • Password

2. The Company cannot use personal information for purposes other than the original purpose or provide it to third parties without the purchaser's consent, and the Company shall bear all responsibility for this. However, the following cases are exceptions:

  • When providing minimum information necessary for delivery (name, address, phone number) to delivery companies for delivery business
  • When provided in a form that cannot identify specific individuals for statistics, academic research, or market research
  • When necessary for payment settlement according to transactions of goods, etc.
  • When required by related laws and regulations

Article 10 (Withdrawal of Subscription and Refund)

1. Purchasers who have entered into a contract for the purchase of goods with the Company may withdraw their subscription within 7 days from the date of receiving the confirmation notice.

2. Due to the nature of digital content, withdrawal of subscription is restricted after service use (such as starting a game) has commenced. However, in case of system errors or duplicate payments, refunds will be processed within 3 business days from the payment date.


Article 11 (Attribution and Use of Copyright)

1. Copyright and intellectual property rights for all content within the service belong to the Company or the respective rights holders.

2. Users may not use information owned by the Company's intellectual property rights for commercial purposes or allow third parties to use it by copying, transmitting, publishing, distributing, broadcasting, or other methods without prior approval.

3. Copyright for content created by members (photos, audio, etc.) belongs to the members. However, the Company may use such content free of charge for service operation, promotion, and event execution, and members are deemed to have consented to this.

4. Copyright for posts, reviews, etc. posted by users within the service belongs to the respective authors.


Article 12 (Disclaimer)

1. The Company shall not be liable for damages caused by reasons not attributable to the Company, such as natural disasters, force majeure, or communication service provider failures.

2. The Company shall not be liable for service usage disruptions caused by reasons attributable to members.

3. The Company does not guarantee the reliability or accuracy of information or materials uploaded by users and shall not be liable for damages arising therefrom.


Article 13 (Dispute Resolution)

1. The Company strives to promptly handle complaints and opinions raised by users. However, if prompt handling is difficult, the Company shall notify users of the reason and processing schedule without delay.

2. In case of disputes regarding electronic commerce between users and the Company, users may apply for mediation to dispute resolution organizations such as the Korea Consumer Agency and the Electronic Document/Electronic Transaction Dispute Mediation Committee.

3. Disputes between the Company and users shall be subject to the Seoul Central District Court as the court of first instance, and the governing law shall be the laws of the Republic of Korea.


Addendum

Article 1: This policy shall be effective from October 1, 2024.